Traveling can sometimes be challenging, especially for passengers with reduced mobility who require additional assistance. Recognizing these unique needs, Flydubai Wheelchair Assistance offers dedicated support to ensure every traveler enjoys a smooth, comfortable, and dignified journey from booking to arrival. Whether you’re traveling for business or leisure, understanding the scope of services provided by Flydubai can help you prepare and enjoy a stress-free experience.
Flydubai Wheelchair Assistance is a specialized service designed to support passengers who have difficulty walking, standing for long periods, or require the use of a wheelchair at the airport or on board. This service covers a wide range of support, including ticketing assistance, priority check-in, help through security and immigration, baggage handling, guidance to the boarding gate, and in-flight aid. By offering this service, Flydubai ensures that travelers with mobility challenges can navigate airports more easily and board their flights with confidence and peace of mind.
To benefit from Flydubai Wheelchair Assistance, passengers should request the service in advance, preferably at least 48 hours before the scheduled departure. This allows the airline and ground staff to make the necessary arrangements and allocate resources accordingly.
You can request assistance in the following ways:
Providing accurate information about your mobility needs is essential to ensure the right level of assistance is provided throughout your journey.
Flydubai’s staff assists passengers in selecting suitable seating and noting mobility requirements during the ticketing process. At the airport, passengers using Flydubai Wheelchair Assistance receive priority check-in, helping reduce waiting times and easing the often stressful airport experience.
Handling luggage can be physically demanding, so the airline provides baggage assistance as part of the service. Trained personnel help check in your baggage and collect it upon arrival, relieving you from carrying heavy or bulky items.
Once inside the airport, Flydubai offers wheelchair or electric cart services to escort passengers to security checkpoints, immigration, lounges, and boarding gates. This ensures that no matter the size of the airport or terminal, your mobility needs are fully supported.